Privacy Policy

Last updated: October 2026

Paul Ryder Coaching respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how it may be used and the rights you have in relation to your personal data.

Who We Are

Paul Ryder Coaching provides therapy, coaching, online courses, workshops, training and speaking services.

For privacy-related enquiries, please contact:

Paul Ryder Coaching
Email: info@paulrydercoaching.com

Information We May Collect

We may collect personal information when you contact us, complete a website form, download a resource, purchase a course, book a session, register for an event or otherwise interact with our website or services.

This information may include your name, email address, telephone number, billing information, purchase history, communications with us and other information that you choose to provide.

How We Use Your Information

We may use your information to respond to enquiries, provide services you have requested, process purchases and bookings, deliver online courses and downloads, communicate with you regarding your account or purchases, send marketing communications where permitted, improve our website and services, and meet our legal or regulatory obligations.

Lawful Basis for Processing

Depending on the circumstances, we may process your personal information because it is necessary to perform a contract with you, because you have provided consent, because we have a legitimate business interest in doing so, or because processing is necessary to comply with a legal obligation.

Email Marketing

If you subscribe to our emails, request a downloadable resource or otherwise agree to receive marketing communications, your information may be processed using email and marketing platforms including Encharge and MailerLite.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained within our emails or by contacting info@paulrydercoaching.com.

Payments

Payments may be made by bank transfer or processed through services including ThriveCart, Stripe and PayPal.

We do not ordinarily receive or store your full payment-card details. Payment providers process payment information in accordance with their own privacy and security policies.

Website Forms

Information submitted through forms on this website may be processed using Elementor Forms or WPForms and may subsequently be transferred to services such as Encharge, MailerLite or ThriveCart where appropriate.

Website Analytics

We use Google Site Kit and associated Google services to help us understand how visitors use our website.

This may include information such as the pages visited, approximate geographical location, device and browser type, traffic source and general interaction with the website.

This information helps us understand how the website is being used and how we can improve its content and performance.

Cookies

This website uses cookies and similar technologies to enable the website to function, remember preferences and understand how visitors use the site.

Where required, non-essential cookies will only be used after you have provided consent through the cookie-consent system displayed on the website.

You can accept, reject or manage cookies through the cookie controls provided on the website and through your browser settings.

Google reCAPTCHA

We may use Google reCAPTCHA to protect our website and forms from spam, automated submissions and abuse.

In providing this service, Google may process technical information relating to your device and your interaction with the website in accordance with Google's own privacy policies.

Who We May Share Information With

We may share personal information with trusted service providers where this is reasonably necessary to operate our website and business.

These may include website hosting providers, payment processors, email marketing platforms, website and form software providers, analytics services and other technology providers used to deliver our services.

We do not sell your personal information.

International Data Transfers

Some of the service providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data-protection legislation.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include providing services to you, maintaining appropriate business and financial records, responding to enquiries or disputes, and complying with legal, accounting or regulatory requirements.

Your Data Protection Rights

Depending on the circumstances, you may have rights relating to your personal information. These can include the right to request access to your information, ask for inaccurate information to be corrected, request deletion in certain circumstances, restrict or object to certain processing, request transfer of your information and withdraw consent where processing is based upon consent.

If you would like to exercise any of these rights, please contact info@paulrydercoaching.com.

Complaints

If you have concerns about how your personal information has been handled, please contact Paul Ryder Coaching first so that we have the opportunity to address your concerns.

You also have the right to make a complaint to the UK Information Commissioner's Office (ICO).

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Links to Other Websites

Our website may contain links to third-party websites or services. Paul Ryder Coaching is not responsible for the privacy practices or content of those external websites. You should review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal obligations.

The most recent version will be published on this website and the date at the top of this page will be updated accordingly.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Paul Ryder Coaching
Email: info@paulrydercoaching.com